Real numbers from businesses running their calls on Gamma Horizon.
Platform uptime
Calls handled monthly
Average setup time
Voice quality on every call
Keep your existing numbers. Get every team member calling from day one.
Bring your existing landline and mobile numbers with you, or pick new local, national, or freephone numbers in minutes.
Build auto-attendants, ring groups, and voicemail routing with a drag-and-drop editor, no phone engineer required.
Staff take calls on their desk phone, laptop, or the mobile app, with call history, notes, and voicemail synced across every device.
a phone system built around how your team actually works
Direct incoming calls to the right people or departments with configurable call routing. Create call flows that reflect your business structure, helping customers reach the correct team quickly and reducing unnecessary transfers.
Create a professional first impression with automated greetings and menu options. An auto attendant can direct callers to sales, support or other departments, helping your business manage incoming calls efficiently.
Manage busy periods more effectively with call queues and hunt groups. Distribute incoming calls across teams or available users to help reduce missed opportunities and improve the customer experience.
Where enabled and configured, call recording can help businesses review customer conversations, support staff training and maintain appropriate records. Recording policies should reflect your legal, regulatory and data protection obligations.
Give employees more flexibility with compatible mobile applications and desktop softphones. Team members can handle business calls away from their desks, helping maintain continuity when working remotely or across multiple sites.
Gain greater visibility of your business communications with available call reporting and analytics tools. Review call activity to help identify demand patterns, assess performance and make informed decisions about staffing and customer service.
Present your business number when making outbound calls, where supported and configured. This helps employees maintain a consistent business identity when calling customers from compatible devices.
Manage communications across teams, departments and locations through the hosted platform. Horizon can support businesses that need a consistent telephone system as they expand or operate from more than one office.
Help ensure important calls are not overlooked with voicemail and configurable call handling. Manage how calls are answered, transferred or redirected to suit your opening hours and operational requirements.
Modern businesses need communications that work beyond the office. A cloud-based phone system allows employees to use compatible devices and internet connections to stay in touch with customers and colleagues, supporting flexible working arrangements.
Professional greetings, call routing and queue management can help customers reach the right person without unnecessary delays. By structuring your call flows around your business, you can deliver a more consistent and professional service.
Bring key telephone system functions together within a hosted platform. Online administration tools can make it easier to manage users, adjust settings and review call activity without relying on a physical telephone system at your premises.
Gamma Horizon is worth considering if your organisation needs a reliable, flexible business telephone system with centralised management and advanced call handling.
It may be particularly suitable for:
Small and medium - sized businesses looking for professional call management without a complex on-site system.
Growing businesses that need to add users and adjust their communications as requirements change.
Multi-site organisations that want to manage telephone services across different offices.
Customer service teams that benefit from call queues, routing and reporting.
Remote and hybrid teams that need to remain accessible outside the traditional office environment.
The best configuration depends on your team size, call volumes, required features and existing connectivity. Telecoms World can help you assess these requirements before recommending a suitable package.
Gamma Horizon is worth considering if your organisation needs a reliable, flexible business telephone system with centralised management and advanced call handling.
It may be particularly suitable for:
Small and medium - sized businesses looking for professional call management without a complex on-site system.
Growing businesses that need to add users and adjust their communications as requirements change.
Multi-site organisations that want to manage telephone services across different offices.
Customer service teams that benefit from call queues, routing and reporting.
Remote and hybrid teams that need to remain accessible outside the traditional office environment.
The best configuration depends on your team size, call volumes, required features and existing connectivity. Telecoms World can help you assess these requirements before recommending a suitable package.
Choosing the right phone system is only part of the process. You also need a communications provider that understands your business and can help you implement the right solution.
We work with UK businesses to provide business phone systems, connectivity and supporting communication services. Our team can help you understand the available options and identify a solution that matches your operational needs.
When you speak to Telecoms World, we can help you with:
Tailored recommendations: Find a suitable package based on your users, features and calling requirements.
System setup: Arrange the configuration of your chosen phone system.
Number porting: Discuss transferring your existing business numbers, subject to eligibility and the relevant arrangements.
Handset and application options: Explore compatible desk phones, desktop applications and mobile working options.
Ongoing support: Get assistance with your business communications as your needs evolve.
Speak to our team today to discuss Gamma Horizon and request a free, no-obligation quotation.
A quick guide to how functionality builds up as you move up a tier. Each plan includes everything in the tier below it.
Gamma Horizon is a cloud-based business phone system that enables organisations to manage calls using internet-based telephony. It offers business calling and call management features designed to support flexible working and modern business communications.
Yes. Gamma Horizon is a cloud-based telephone solution, reducing the need to rely on a traditional on-site phone system for call processing.
Horizon supports flexible working through compatible applications and remote calling options. The functionality available will depend on your package, configuration and devices.
Yes. Gamma Horizon can be suitable for small and medium-sized businesses looking for professional call handling, flexible working options and a phone system that can adapt as they grow.
Horizon can support multi-site business communications, helping employees across different locations use a connected phone system. The best configuration will depend on your organisation's requirements.
Call reporting and analytics options are available, depending on the package and features selected. These can help businesses review calling activity and understand how their telephone service is being used.
Number porting may be possible, subject to number eligibility, provider arrangements and the relevant porting process. Contact Telecoms World to discuss transferring your existing business numbers.
The cost depends on factors such as the number of users, the features required, your equipment and your contract arrangements. Contact Telecoms World for a quote based on your business needs.
Yes. Horizon can support teams with multiple users and can be configured around your organisation's calling requirements. The appropriate package will depend on your business size and desired features.
